ccz6 Privacy Policy – Your Data, Your Rights, Our Commitment

1. Introduction

This Privacy Policy explains how ccz6 ("we," "us," "the Platform") collects, uses, stores, and protects personal data provided by players ("you") when registering for and using the services available at ccz6.com.

By creating an account on ccz6 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. This policy applies to all ccz6 services, including the website, the Android and iOS mobile app, and any related platform features.

ccz6 is designed for players based in the Philippines. All data handling described in this policy applies to Philippine users and is aligned with applicable Philippine data privacy standards.

2. Data We Collect

ccz6 collects personal data in several ways: directly from you when you register or use the platform, automatically through your interaction with the site and app, and through our identity verification process.

Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Username and account credentials (passwords are stored in encrypted form)
• Government-issued ID documents and selfie verification submitted during KYC
• Payment information related to deposits and withdrawals (e.g., bank account name, e-wallet reference) — ccz6 does not store full bank account numbers or card details
• Communication records when you contact our support team

Information Collected Automatically

• Device type, operating system, and browser version
• IP address and general location data
• Pages visited, games played, betting history, and session duration
• Cookie identifiers and similar tracking data (see Section 7 for details)

3. How We Use Your Data

ccz6 uses personal data only for the purposes for which it was collected. The primary uses are:

• Account management: Creating and maintaining your ccz6 account, verifying your identity, and processing login and authentication (including OTP).
• Transaction processing: Handling your deposits and withdrawals in PHP, verifying payment details, and maintaining transaction records.
• Compliance and fraud prevention: Conducting KYC checks, monitoring for suspicious activity, and meeting our anti-money laundering obligations.
• Customer support: Responding to your queries, resolving disputes, and maintaining records of support interactions.
• Platform improvement: Analysing usage patterns to improve game performance, navigation, and the overall player experience — using aggregated and anonymised data where possible.
• Responsible gaming: Monitoring player behaviour for signs of problematic gaming and providing access to self-exclusion and limit tools where needed.
• Communications: Sending account notifications, security alerts, and — where you have opted in — promotional messages about ccz6 offers.

4. Sharing Your Data

ccz6 does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data in the following limited circumstances:

• Service providers: Third-party companies that support platform operations — including payment processors, identity verification providers, and cloud hosting services. These providers are contractually required to handle your data only as instructed by ccz6 and to maintain appropriate security standards.
• Game providers: Some game providers integrated into ccz6 may receive limited technical data (such as session tokens) necessary to deliver their games. They do not receive your full personal profile.
• Legal obligations: Where required by applicable Philippine law or by a court order, ccz6 may be required to disclose certain personal data to relevant authorities. We will only do so to the extent legally required.
• Business transfers: In the event of a merger, acquisition, or similar transaction, player data may be transferred as part of the transaction. You will be notified of any such change and any new privacy terms that apply.

5. Data Security

ccz6 uses technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• SSL (Transport Layer Security) encryption for all data transmitted between your device and ccz6 servers
• Encrypted storage of passwords and sensitive authentication credentials
• OTP (one-time password) verification for account login and key transactions
• Access controls that limit which staff can view or process personal data
• Regular security monitoring and activity logging to detect and respond to threats

While we take these measures seriously, no platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your OTP codes with anyone, and contact us immediately if you suspect unauthorised activity on your account.

6. Data Retention

ccz6 retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. In general:

• Account data is retained for the duration of your active account and for a reasonable period after account closure to allow for dispute resolution and compliance purposes.
• KYC and identity verification documents are retained as required by applicable anti-money laundering and data regulations.
• Transaction records are maintained for the period required by financial record-keeping obligations.
• Support communication records are retained for a reasonable period to assist with ongoing or future queries related to the same account.

When data is no longer required, it is deleted or anonymised in a secure manner. You may request deletion of your personal data by contacting support — please note that certain data may need to be retained to meet legal requirements even after such a request.

7. Cookies and Tracking

ccz6 uses cookies and similar technologies on its website and mobile app. Cookies are small data files stored on your device that help us recognise you, maintain your session, and understand how the platform is being used.

Types of Cookies We Use

• Essential cookies: Required for the platform to function — these handle your login session, security tokens, and basic navigation. You cannot opt out of these without affecting platform functionality.
• Analytics cookies: Used to understand how players interact with the platform, which pages are visited most, and where improvements can be made. Data collected through analytics cookies is aggregated and does not identify you individually.
• Functional cookies: Remember your preferences such as language settings and notification preferences to improve your experience on return visits.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform normally. Disabling analytics cookies will not affect your gameplay experience.

8. Your Data Rights

As a ccz6 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].